Reference

How oppoa6c Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account or make a deposit via DANA, OVO, or GoPay, how we store it, and what rights you hold over it.

Account data protectionDANA, OVO, GoPay payment data handled securelyYour right to access or delete your dataCookie and device data explainedContact us to request changes
oppoa6c How oppoa6c Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption across all account pages, payment flows, and data transfers. Your DANA, OVO, or GoPay wallet details are never stored in plain text. Account passwords are hashed, and we use OTP verification during login and sensitive account changes to make sure only you can access your profile. Data retention follows a clear schedule: active account data stays on file while your account is open; if you close your account, we retain only what the applicable legal framework requires and delete the rest on request.

SSL Encryption

All account pages and payment screens run over SSL. Your DANA, OVO, and GoPay details travel encrypted from your device to our servers at every step.

OTP Account Verification

We use one-time password checks during login and when you update your wallet details, so no change goes through without your direct confirmation.

Cookie and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences in your browser settings at any time.

Data Retention and Deletion

We keep your account profile data while your account is active. Once you request closure, we delete non-mandatory data and retain only what local law requires.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about this policy, want to request your data, or need to report a concern, our account support team is here to help. You can reach us through live chat inside your account dashboard, by email, or via the help form on our site. When you contact us about a data request, have your registered email address and wallet reference ready — this helps us verify your identity before we action any change.

Live Chat Open your account dashboard and start a chat session. Have your registered email and wallet reference ready so we can verify you quickly.
Email Support Send your data request or privacy question to our support email. Include your account username and the wallet type you use — DANA, OVO, or GoPay.
Help Form Use the contact form on our site to submit a formal data access or deletion request. We'll respond within the timeframe required under applicable law.

Common Questions About Your Privacy Rights

Below are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question isn't covered here, reach out through live chat or the help form.

We collect your name, email, phone number, and the wallet ID tied to your DANA, OVO, or GoPay account. Device and session data is also logged for security purposes.

Your wallet details are used only to process your deposits and withdrawals. We do not sell or share them with unrelated third parties outside of payment processing requirements.

Contact us via live chat or email with your registered account email and wallet reference. We'll verify your identity and send your data copy within the timeframe local law requires.

Yes. Submit a deletion request through the help form or by email. We'll remove non-mandatory data promptly and retain only what applicable legal obligations require us to keep.

We use session cookies for login continuity and analytics cookies to improve the site. You can accept, reject or manage these through your browser settings at any time.

Non-mandatory profile data is deleted on your request after account closure. We retain transaction records only for as long as the applicable legal framework in Indonesia requires.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.